• Each of the public pools holds the following volumes of water: Te Puna Mahaki is 25 cubic mtrs and holds 25,000 ltrs Te Puna Makoha is 43 cubic mtrs and holds 43,000 ltrs Te Puna Marino is 41 cubic mtrs and holds 41,000 ltrs

    The water is cleaned by both filtration and disinfection with Chlorine. The complex pools use a system of multimedia sand filtration, with low pH Chlorine which is automatically dosing to 2.5ppm. Each of the public pools has its total volume of water turned over every 60mins, as does the main balance tank for the private pools.

    Each private pool session is for 45mins, after which you can then enjoy the main pools. All day passes are available, ask at reception for details.

    Private Pool bookings are for a minimum of two and a maximum of four people. In order to comply with Health and Safety obligations, private pools cannot be booked for one person only. This is for your safety as these pools are not under direct lifeguard supervision.

    Whilst we will never fully be able to avoid sandflies, we do have a mosquito eliminator located out in a remote area of the complex, to attract them away from the pools!

    The water is heated by two 550 kilowatt LPG boilers.

    The public pools vary between 45mins to 90mins. The private pools, which are only filled on demand, take just 8mins to fill and 4mins to drain.

    Yes. The water is pure water. It is not from a natural thermal spring which sometimes carries an amoebic meningitis risk.

    Yes. The pool temperatures vary from 36 C to 41 C.

    Children are welcome in the pools but need to be supervised by an adult at all times. Each pool is approximately 1 metre deep.

    The main reception, changing rooms and cabana (private pool changing facility) floors are heated.

    No alcohol is permitted at the Glacier Hot Pools. We are also a smoke free complex.

    Both towels and swimwear are available to hire for a cost of $5. Of course you are more than welcome to bring your own.

    Lockers are available outside the changing rooms costing $2. In addition, there are cubbyholes by the poolside. Items left here are done so at the owner's risk.

    No, concession cards are not available.

    The Glacier Hot Pools are open 11am to 9pm, with last entry at 8pm.

    Looking for the perfect gift? We can help! What better way to spoil someone you care about or reward someone who’s done something amazing for you? Be they a partner, a friend, whānau (a family member), an employee or someone you think deserves a treat, you can be sure whoever you give a Franz Josef Glacier Hot Pools gift voucher to will be over the moon. Franz Josef Glacier Hot Pools can arrange gift vouchers for any of our experiences, including Main Pools, Private Pools, Massage and Spa treatments. Just email info@glacierhotpools.co.nz or phone + 64 3 752 0099 (free phone number within New Zealand is 0800 044 044) and one of our friendly team members will help you get it all sorted.